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Ongoing Training = Less CNA Turnover

Lack of support has often been cited as a major factor in the turnover of nurse aides.  One way your organization can reduce the crushing expense of nurse aide turnover is to implement a quality inservice program.  Think about this…….it costs on average, a year’s wages to replace an employee.  Do you know your nurse aide turnover rate?  It’s easy.

Divide the number of CNAs who terminated with you (for any reason) during the past 12 months by the average number of CNAs you had on staff for the same 12 months.  You will get a percentage number.  Ideally, the closer you are to 0%, the better, however, that is nearly impossible for any employer.  Did you know the industry average for CNA turnover is 93%?  That means that at least 9 out of 10 CNAs leave their employment within a 12 month period of being hired!

What can you do to keep the turnover rate low in your organization?  Consistent on-the-job training can make the difference between a CNA staying or leaving.  Certainly, competitive pay ranks as equally important but many employers find that their workers care very strongly about the training and education opportunities available to them at work.  Ongoing training is imperative to keeping nurse aides enthused and informed about their job responsibilities.  Most importantly, it gives them the tools they need to perform their duties properly.

Nursing assistants are the heart of your business!   Time is precious in the healthcare field, however, your nurse aides are on the “front line” everyday with their clients.  Empowering them with a solid, quality education program will result in lower turnover rates, and most importantly, enhanced client care.

How is the nurse aide retention rate in your organization?  Please share any tips you have for keeping quality nurse aides.  Or, share the challenges you have with your organization’s retention.  We would love to hear from you!

Best wishes,

Maria

Maria Easton (mariaeaston@knowingmore.com)

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