Let’s face it…who isn’t? There’s a new study being published in the Journal of Health Services Research that points out how much impact a civil work environment can have on patient outcomes. The study focuses on two common conditions, both of which can usually be prevented: incontinence and pressure ulcers. It’s clear that by embracing civility at your workplace, your facility, your employees and your patients benefit. You can read more on this important issue here.
And, if you have questions about how to institute a civility training program at your workplace, please give us a call at 877-809-5515. We’d be happy to start you off in the right direction!