Be In the Know!

It’s a fact: adult learners enjoy lively continuing education sessions.  But, coming up with ways to spice up your CNA inservice meetings can be challenging.  Here are six tips that may help:

1.  Every month, insert a crisp new $1.00 bill in a couple of the inservice handout packets.  If you conduct your inservices in a group setting, ask the lucky recipients to read part of the inservice out loud or to “volunteer” for the participatory activities.
2.  To promote participation during the inservice, pick a “secret word” or “secret phrase” prior to the inservice.  It should be a word or phrase that is likely to be said by a participant during the learning session.  Write it down on a piece of paper and seal it in an envelope.  When someone says the secret word or phrase, make a big fuss and give that person a prize.  You can even have two or three secret words prepared to keep the group alert and active throughout the entire inservice.
3.  During an inservice–especially one that’s on a serious topic–take a few minutes to get rid of stress.  Pass out some “stress-reducers” such as squeeze balls, bubble gum or rubber bands.  Make paper airplanes and race them.  Or inflate balloons and let them loose.
4.  Reward participation during inservice meetings.  using “Monopoly money”, give out a bill for each contribution to the topic at hand.  Allow your CNAs to redeem the play money for little prizes (candy, magazines, pretty pens, etc.) that “cost” a certain amount of play money each.
5.  Put a disposable tablecloth on the table during your inservices.  Let your nurse aides draw or write on it (before and after the inservice and during a two minute break in the middle of the meeting).
6.  To encourage group discussion or to make it easier to break into teams, copy each inservice onto two or more different colors of pastel paper.  Group the participants together based on the color of their inservice.  Or, ask for a member of each group to comment on a discussion question.

Using one or more of these simple strategies is bound to enliven your educational sessions and enhance learning…so, happy teaching!

The internet offers some terrific options for nursing paraprofessionals who are looking to learn new things. However, it’s easy to get “lost” in cyberspace when searching for relevant information. Here are just a few sites that we feel have a lot to offer CNAs—and anyone who works in health care. You may want to pass them on to your nursing assistants and/or home health aides.

Nursing Assistant Resources on the Web
For ten years, three nursing assistants named Patti, Kim and Heather have worked diligently to create a central location for CNAs to access information on the web. They believe that “the more informed CNAs are, the better quality work they will produce.”

On this site, you’ll find a blog filled with important information for CNAs and anyone who is part of the healthcare system. I regularly read their blog postings! The blog is interactive which means readers can post their comments (the same as here on the In the Know blog).

Nursing Assistant On-line Video Lessons
Your CNAs are bound to find the Nursing Assistant On-line Video Lessons interesting. This site was created by Fox Valley Technical College and Northeast Wisconsin Technical College as a resource for nursing assistant students.

While the videos are copyrighted, you are welcome to watch them online for free. There are 80 different videos to help CNA students reinforce their classroom learning and to give working CNAs a refresher on a variety of topics. The videos alone cannot count as inservices, but they still provide a great learning experience.

Nursing Assistant Central
This is another great site that has great information for both students and working CNAs. This website offers information about becoming a CNA and tips for succeeding as a CNA.

There is also a very active message board which provides an excellent place to ask questions, learn and socialize with others in the field. All are welcome to participate, whether you’re a past, present or prospective CNA.

We recommend taking a long look around Nursing Assistant Central. You’re bound to learn a thing or two. We did!

National Network of Career Nursing Assistants
Have your heard of the National Network of Career Nursing Assistants? It is a non-profit educational organization that promotes recognition, education, research, advocacy and peer support development for nursing assistants in nursing homes and other long term care settings. Genevieve Gipson NA RN MEd RNC is the director. She advocates tirelessly for direct-care workers across the United States.

One of our favorite spots on this site is a page of Frequently Asked Questions. These questions (and answers) relate to transferring CNA certification from one state to another, finding a local CNA training program, and much much more!

Last but not least, you may want your nurse aides to check out our Just for CNAs blog. On it, we strive to provide them with information that will help them in both their careers and their personal lives.

Till next time,
Linda

Linda Leekley BS, RN

Continuing education should do more than fulfill annual inservice requirements. It should meet the learning needs of your CNAs and, in turn, have a measurable impact on client care. That’s what you get when you use inservices from In the Know. Consider these examples from just a few of our customers:

Renee F. at Fountainbleau Nursing Center: “We were having a large number of falls among our residents. We gave our CNAs the ‘Understanding Fall Risk Factors’ inservice to educate them on this issue. In the past month, our falls have been cut in half!”

Temika Y. at Generation Solutions: “After presenting the ‘Understanding Diabetes’ inservice to our home health aides, one aide recognized the signs of hypoglycemia and impending insulin shock in her client. She called EMS and literally saved the client’s life because of the information she learned from In the Know!”

Beth R. at Bellamy Fields Assisted Living: “Our CNAs had poor documentation skills–and were even using ‘White Out’! We purchased In the Know’s inservice, ‘Reporting & Documenting Client Care’, and made it a requirement for every nursing assistant. Their documentation has improved significantly!”

Wouldn’t you like to see measurable results like these from your inservice program? You can! Start developing top-notch CNAs today by creating your own library of In the Know inservices.

If your budget is tight, start with one key inservice that addresses a specific aspect of client care that you’d like to improve. We also offer special discounts when you buy three, six, nine or twelve inservices.

And, be sure to download our FREE inservice, Customer Service in Health Care. Many of our customers have noted a measurable increase in both employee and patient satisfaction after presenting this inservice to their nursing assistants. So, take action today and start seeing measurable results tomorrow!

Happy Teaching,
Linda Leekley BS, RN