For Your CNAs, General, In the News

Are Your CNAs In the Know about Sexual Harassment?

Regardless of your political leanings, there is no denying that the current presidential election has brought the issue of sexual harassment to the forefront.  As healthcare professionals, we know that sexual harassment is an important topic, mandated as part of every employee’s training by the Joint Commission, OSHA and state regulations. Still, it seems as… Continue reading Are Your CNAs In the Know about Sexual Harassment?

General

17 Facts about In the Know CNA Inservices

THANK YOU!! Because of you, we've been a leading provider of CNA and HH inservices for 17 YEARS! It's been our mission from day one to offer cost-effective inservice training without sacrificing quality.  Your nurse aides work hard every day and deserve exceptional continuing education to help them succeed! Scroll down for seventeen facts about In… Continue reading 17 Facts about In the Know CNA Inservices

For Your CNAs, General, In the News, Lifelong Learning, Teaching Tips

Top 5 Benefits of Civility Training

Does your organization suffer from a hidden culture of incivility—opening the door for dangerous medical errors, poor patient satisfaction and higher employee turnover? If so, you are not alone. In 2008, The Joint Commission recognized the widespread problem of “behaviors that undermine a culture of safety.”  In fact, uncivil behavior among healthcare employees now constitutes… Continue reading Top 5 Benefits of Civility Training

General

What Joint Commission Says about Incivility

Workplace incivility. Adult bullying. Lateral harassment. These terms make the news nearly every day, headlining another story about employees who are dealing with a toxic work environment. Jana Raver is an organizational expert and professor at Queen's University School of Business. She has done research proving that sixty percent of employees are exposed to workplace… Continue reading What Joint Commission Says about Incivility

In the News, Lifelong Learning, Teaching Tips

Civility = Self-Awareness

“The test of a civilized person is first self-awareness…” ~ Clarence Day As you probably know, the Joint Commission has mandated civility training for all healthcare organizations in order to combat the rise of intimidating and disruptive behaviors among healthcare employees.  Civility training is tricky...it's not like teaching a nursing skill or the facts about… Continue reading Civility = Self-Awareness